Mapping to a Drop Down
When mapping to a drop down field in your PDF, it’s important to make sure you’re sending one of the drop down’s Item List Values from Gravity Forms to Fillable PDFs to ensure it gets selected.
How To Find The Drop Down Options Setting
To find the Options setting of your PDF drop down field, first open your PDF template in Adobe Acrobat and enter Prepare Form mode. Next, double click on the drop down field (or right click and select Properties) to open the Drop Down Properties window.
Then, click on the Options tab. You can then view and change the Item List Values for the drop down field.
Preparing Your Gravity Forms Field
Now that we know the PDF drop down field’s Item List Values, we need to setup our Gravity Forms field to use the same value.
For Drop Down or Radio Button Gravity Forms fields, click the Show Values checkbox. Then, for the field choice that pairs with your PDF drop down option, set the choice value to the Item List’s Export Value. If you didn’t not set an Export Value for one of the Item List choices, use the Item List choice’s name.
Next, map that Gravity Forms field from the previous step to your PDF drop down field. When the user selects that choice when filling out the form, the matching drop down field choice will be selected in the generated PDF.